Exchange & Return Policy
Exchange or Return Procedure
- Log in to your Amyfashion account using the link https://amyfashion.in.
- Click on “Returns and Exchanges” at the bottom of the website.
- Fill out the form and submit your refund or return request to us at amyfashionhelp@gmail.com.
- Cancellation PolicyIf you need to cancel an order, please do so before it has been shipped. Shipping charges are non-refundable once the order has been dispatched. You can request an order cancellation by emailing us at amyfashionhelp@gmail.com.
Note for Return & Exchange
- The items must be unused and unwashed for hygiene reasons.
- The product must have the original packaging and tags in place. Items without original tags will not be accepted.
- Customized or altered products cannot be returned or exchanged.
- Return/Exchange requests must be made within 72 hours of receiving the delivered product. Requests made after this time will not be accepted.
- Alterations will only be made once for blouses or customized orders if needed. Any further alterations will be at the customer’s expense, including alteration and courier charges.
Exchange Policy
- Raise an exchange request within 72 hours of receiving the delivered product by emailing amyfashionhelp@gmail.com.
- Once the product is received, the replacement product will be shipped to you within 5-7 working days.
- You will receive an approval email from us within 24 hours if the request is accepted.
- Please ensure that the original packaging is intact when the product is picked up.
- Return and exchange requests will not be accepted if made after 72 hours of receiving the shipment. In exceptional cases, please email us at amyfashionhelp@gmail.com.
- You will be notified by us once we receive your shipment.
- In the event that a pick-up service is not available at your location, you will need to self-ship the product.
- The exchange will not be accepted if the product was customized or altered for you or by you.
- If you want to exchange the product for one of a higher value, you can pay the balance amount when the product is delivered.
- If you want to exchange the product for one of a lower value, the product will be shipped as soon as it is received, and the balance will be refunded as store credit for future purchases.
Return Policy
- Raise a return request within 72 hours of receiving the delivered product.
- You will receive an approval email from us within 24 hours if the request is accepted.
- Please ensure that the original packaging is intact when the product is picked up.
- Return and exchange requests will not be accepted if made after 72 hours of receiving the shipment. In exceptional cases, please email us at amyfashionhelp@gmail.com.
- You will be notified by us once we receive your shipment.
- In the event that a pick-up service is not available at your location, you will need to self-ship the product to Amyfashion.
- The return will not be accepted if the product was customized for you or by you.
- The amount you spent on your purchase will be given back to you in the form of store credit.
Refund Policy
- Refunds will be issued in the form of store credit.
- Store credit will be available in your account within 4-7 days after the pickup.
- Log in to your Amyfashion account to check and utilize your store credit.
- Choose the products you would like to purchase and add them to your cart.
- Your store credit will be automatically applied during the checkout process.
- You won’t have to pay anything as your payment method will automatically switch to your store credit during the next purchase.
- Store credit remains valid for a period of 12 months.For any customer support, you can write to us at amyfashionhelp@gmail.com.
